Deposit Terms & Conditions
DEPOSIT TERMS AND CONDITIONS
To confirm your order for an event, we require a 50% non refundable deposit. This ensures you will have the items requested for your event.
If your event has to cancel for any reason, including COVID lockdowns and capacity restrictions, we will hold the deposit and you can use it at another time. The deposit will not expire, and it can be used on other items.
The 50% deposit allows us to pay rent, cover staff wages, cover the delivery van expenses, order in stock for your event. We appreciate your understanding that your deposit keeps our business a float.
If you have paid 100% of your booking, you are entitled to have 50% deposited back to you. Again, we will hold the remaining 50% as your deposit.
Businesses in the events industry have struggled significantly throughout this pandemic. When lockdowns end, we dont instantly recover. Usually we are scrambling to rebook cancelled orders. Please be patient with us while we continue to navigate through this testing time. We appreciate your support.